Services Included

CONCIERGE SERVICES
Our staff is more than happy to assist with any necessary tees times, grocery shopping prior to arrival, tour bookings, etc. Please feel free to download our activity PDF forms for both locations below.

ROOM SERVICE / FOOD DELIVERY
Available at select properties now. Ask your reservation hostess or concierge staff.

     Download Menu

TRAVEL INSURANCE
BRIC International is pleased to offer travel insurance at a reasonable additional fee with every reservation, please consult your reservation host or add to your on-line booking. Click PDF below for details.

Download travel insurance info in PDF format

TRAVEL AGENT SERVICES
BRIC International is pleased to work in conjunction with E-travel if you need additional flight information, car rentals, etc. Please feel free to contact them directly. 1-877-Etravel (387-2835)

HOUSEKEEPING
With every condo home rental we include daily maid service Monday -Saturday. Maid service schedules fluxuate for private villas, please ask your reservation host for details. Upon departure we ask that you place dirty sheets and towels near the laundry area and begin one laundry load of sheets or towels. All other cleaning duties including dishes, trash, etc. will be taken care of by our staff of professionals. You are supposed to relax and enjoy

SPECIAL SERVICES INCLUDED

• Personal check-in if during office hours. After hours check-in by appointment.
• Each of our properties are fully equipped with linens, towels, beach towels, and basic cooking spices.
• Every rental includes unlimited 20 Liter/5 gallon bottles of water.
• For Mexico reservations a local cellular phone is included with prepaid minutes. This phone will make and receive international calls however, it is more intended for local calls.
• Bathroom amenities shampoo, lotion, and soap included upon arrival.
• Kitchen dish soap and paper towels are supplied upon arrival.

OFFICE HOURS
Our Playa del Carmen office is open and available for questions or assistance 9:00am 6:00pm Monday through Friday and 9:00am 2:00pm on Saturdays. Staff is available by cell phone Sundays for any emergency. Scottsdale, Arizona office is open 9:00am 5:00pm Monday through Friday by appointment only.

INTERNET
All of our Scottsdale, Arizona homes are equipped with high speed internet. Most of our Playa del Carmen properties are equipped with high speed internet however, if not, personal laptops can be used in the BRIC International office.