COVID-19 Announcement: For more information about our current policies and procedures. Please click here

COVID-19 Information

As COVID-19 has become a worldwide pandemic, companies have had to adjust, restructure, and rethink their entire operations. In order to meet government-sanctioned policies, Bric Vacation Rentals has implemented various safety measures to ensure the wellbeing of our valued staff, clientele, and community.

Bric Contact Information

Currently, Bric Vacation Rentals is open and providing accommodations services in Playa del Carmen. We are booking reservations with longer gaps to allow for our cleaning staff to thoroughly disinfect every service, doorknob, kitchen utensil, and linen. We have eliminated the mid-stay cleaning in order to limit contact and provide a healthy and safe stay for our guests.

Our administrative staff and ambassadors have alternating office days, but can be reached daily on the personal cell phones and emails at the time of booking. Emails and the office phone message system are frequently accessed on a daily basis. Inquiries can be made at 1(800) 519-2486 or via email at

Abril is at your service to handle any questions or concerns regarding reservations at +52 1(984) 179-1816.

For guests in Playa del Carmen, communications should be directed to your designated Bric Ambassador or the emergency WhatsApp at (984) 100-2242.

Important Playa del Carmen News and Updates

  • Bric Vacation Rentals has received official certification for complying with technical provisions related to the certification in health protection and prevention in tourist facilities.

Bric Vacation Rentals, Playa del Carmen



  • Playa del Carmen and the Riviera Maya have achieved level “Yellow” with regards to Mexico’s pandemic traffic light system. Beaches are open at 60% capacity, as are hotels, restaurants, parks, malls, and salons. Nightclubs, bars, and schools remain closed. Masks are still mandatory in public.


  • In the case of public transport, some routes are limiting service by 50% and foreign combis and taxis will reduce spaces for each unit. Taxis are allowed 3 passengers and private transport vehicles are allowed 4. The two ferry companies with service to Cozumel are offering alternating sail times to avoid crowding on the dock.


  • 3 Playa del Carmen public beaches have officially been declared open by the city’s municipal president. Depending on citizens’ compliance with safety measures, which include social distancing, no alcoholic beverages, and groups of up to 4 people under one umbrella, the dates will extend or revert back to closures for public safety. The 3 beaches that are currently open are Punta Esmeralda, Playa 88, and Xcalacoco from 9 am – 4 pm.


Beach Protocol, COVID-19 Safety Measures for Playa del Carmen Public Beaches


  • Most adventure parks (by Grupo Xcaret) near Playa del Carmen are open with limited capacity and a reservation is required.



The New Standards – Procedures to Avoid the Spread

The state authorities are communicating the following measures in their protocol for reopening of the tourist sector in Quintana Roo:

  • healthy distance established at 1.5 meters between each person

  • temperature control at entry points like airport, venues, parks

  • disinfectant mats for shoes at entrances of buildings

  • hygiene stations with water and soap or alcohol-based disinfectant gel

  • all staff at companies must wear face masks

  • facemasks are mandatory in public

  • digital information is prioritized over printed information


Business Operation In Quintana Roo During Covid-19


  • The website offers up-to-date information on Playa del Carmen restaurant closures and home delivery hours for those that are open for business.


  • Francisco Aguirre at MD+Playa is available for house calls and virtual consultations. He can be reached via WhatsApp at (984)157-8957.


  • Chedraui and Walmart offer online shopping and grocery delivery. Also, visit LoQsea or Riviera Maya Groceries on Facebook for grocery delivery services.


  • Police filters have been established and road closures are in effect to restrict pedestrian and traffic flow.


  • There are public kitchens open now in Playa del Carmen for those in need. Visitors are asked to bring their own plates.


Playa Kitchens for people in need during COVID-19

Grocery Delivery Services in Playa del Carmen


From all of us at Bric Vacation Rentals, we hope you are healthy and happy as you find creative ways to stay connected to your families and loved ones. We remain optimistic that this will be over sooner than later and we will once again, be able to serve you whole-heartedly.


Take care.