COVID-19 Announcement: For more information about our current policies and procedures. Please click here

COVID-19 Information

As COVID-19 has become a worldwide pandemic, companies have had to adjust, restructure, and rethink their entire operations. In order to meet government-sanctioned policies, Bric Vacation Rentals has implemented various safety measures to ensure the wellbeing of our valued staff, clientele, and community.

Bric Contact Information

Currently, Bric Vacation Rentals is open and providing accommodations services in Playa del Carmen. We are booking reservations with longer gaps to allow for our cleaning staff to thoroughly disinfect every service, doorknob, kitchen utensil, and linen. We have eliminated the mid-stay cleaning in order to limit contact and provide a healthy and safe stay for our guests.

Our administrative staff and ambassadors have alternating office days, but can be reached daily on the personal cell phones and emails at the time of booking. Emails and the office phone message system are frequently accessed on a daily basis. Inquiries can be made at 1(800) 519-2486  (please leave a message as workers do work remotely from time to time) or via email at

Abril is at your service to handle any questions or concerns regarding reservations at +52 1(984) 134-3131.

For guests in Playa del Carmen, communications should be directed to your designated Bric Ambassador or the emergency WhatsApp at (984) 100-2242.

Important Playa del Carmen News and Updates


  • Regarding new regulations for travelers requiring a negative Covid-19 test upon entry to Canada and the United States, this link provides information on how to book your appointment appointment online.



  • Bric Vacation Rentals has received official certification for complying with technical provisions related to the certification in health protection and prevention in tourist facilities.

Bric Vacation Rentals, Playa del Carmen



  • Playa del Carmen and the Riviera Maya are currently at level “Green” with regards to Mexico’s pandemic traffic light system. What this means is:

~ Businesses and tourist attractions like restaurants, hotels, golf courses etc, can operate at 100% capacity

~ Private vehicles a maximum of 5 passengers, taxis can accommodate a maximum of 5 people (including the driver.)

~ Bars and Nightclubs can operate at 100% capacity

~ Casinos can operate at 100% capacity

~ Masks are still recommended in enclosed public spaces (to be lifted in April)

~ Masks are still mandatory on public transit and public transportation is operating at 100%


  • The two ferry companies with service to Cozumel are back to regular schedules.


  • Playa del Carmen’s beaches fully open


  • Adventure parks (by Grupo Xcaret) and others near Playa del Carmen are open at 100% of their capacity


The New Standards – Procedures to Avoid the Spread

The state authorities are communicating the following measures in their protocol for reopening of the tourist sector in Quintana Roo:

  • healthy distance established at 1.5 meters between each person

  • temperature control at entry points like airport, venues, parks

  • disinfectant mats for shoes at entrances of buildings

  • hygiene stations with water and soap or alcohol-based disinfectant gel

  • all staff at companies must wear face masks

  • digital information is prioritized over printed information

Covid-19 Quintana Roo Northern Region Status


  • The website offers up-to-date information on Playa del Carmen restaurant closures and home delivery hours for those that are open for business.


  • Francisco Aguirre at MD+Playa is available for house calls and virtual consultations. He can be reached via WhatsApp at (984)157-8957.


  • Chedraui and Walmart offer online shopping and grocery delivery. Also, visit LoQsea or Riviera Maya Groceries on Facebook for grocery delivery services.


  • Police filters have been established and road closures are in effect to restrict pedestrian and traffic flow.


  • There are public kitchens open now in Playa del Carmen for those in need. Visitors are asked to bring their own plates.


Playa Kitchens for people in need during COVID-19

Grocery Delivery Services in Playa del Carmen


From all of us at Bric Vacation Rentals, we hope you are healthy and happy as you find creative ways to stay connected to your families and loved ones. We look forward to welcoming you again to our beloved Playa del Carmen and having the opportunity to serve you wholeheartedly.


Take care.